DMCA

Thank you for visiting the Torisp website. We value and respect intellectual property rights and are committed to protecting the creative work of others. If you believe that any content, image, or material appearing on our website infringes your copyright or other intellectual property rights, please follow the process below to file a formal complaint.

Torisp Contact Information

Phone: +1 (865) 252-1828
Email: support@torisp.shop
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time)
Address: 8212 Collier Rd, Powell, Tennessee 37849, United States

A. PROCEDURE FOR REPORTING INTELLECTUAL PROPERTY INFRINGEMENT

Our Policy:
– We remove or disable access to infringing content within 24–48 hours of receiving a valid notice.
– We will notify the individual or entity responsible for the posted material once removal has occurred.

Common Types of Infringement on Online Retail Platforms:
– Product Images: Unauthorized use of copyrighted photos.
– Product Descriptions: Copying text or details from other websites.
– Logos/Trademarks: Using brand names or marks without permission.
– Promotional Media: Using copyrighted videos or designs.
– Graphic Elements: Reusing banners or visual designs without proper rights.

Your Notice Must Include:

  1. Identification of the copyrighted work or intellectual property being infringed.
  2. A clear description and location of the infringing material on our website, including:
    – How the material infringes your rights.
    – The specific URL(s) where it appears.
  3. Your contact information:
    – Full name
    – Mailing address
    – Telephone number
    – Email address
  4. Required statements:
    – That the use of the material is not authorized by the rights holder, its agent, or the law.
    – That all information provided is accurate, and under penalty of perjury, you are authorized to act on behalf of the rights owner.
  5. Your physical or electronic signature.

How to Submit Your Notice:
Email: support@torisp.shop
Subject line: DMCA Notice – [Your Name / Company]

Processing Timeline:
– Acknowledgement of receipt: Within 24 hours
– Content removal: Within 48 hours
– Notification to the content poster: Immediately after removal

Important Note:
Before sending a notice, please make sure you:
– Own or are licensed to use the image(s) or content.
– Have created or own the product description.
– Hold proper rights or permission to use any logos, trademarks, or designs.

This helps prevent accidental or invalid infringement claims.

B. ONCE A VALID NOTICE IS RECEIVED

After receiving a valid and complete DMCA notice, Torisp will:
– Promptly remove or disable access to the alleged infringing content.
– Notify the user or contributor who provided the content, if applicable.

C. COUNTER-NOTIFICATION PROCEDURE

If you believe your content was removed or disabled in error, you may submit a counter-notice including:

  1. Identification of the material that was removed and its prior location (e.g., URL).
  2. A statement, made under penalty of perjury, that you believe the content was removed by mistake or misidentification.
  3. Your contact information:
    – Full name
    – Mailing address
    – Telephone number
    – Email address
  4. A statement that you consent to the jurisdiction of the Federal District Court in your area.
  5. Your signature.

If a valid counter-notice is received, Torisp may notify the original complainant and reinstate the material within 10–14 business days, unless the complainant files a court action to prevent reinstatement.

Note:
Under Section 512(f) of the DMCA, any individual who knowingly misrepresents material or activity as infringing may be held liable for damages, including legal costs and attorney’s fees.

D. FREQUENTLY ASKED QUESTIONS (FAQ)

1. How do I report a copyright or intellectual property issue on Torisp?
Email support@torisp.shop with the subject line “DMCA Notice – [Your Name]” and include all the required details listed above.

2. What happens after I submit a DMCA notice?
We will acknowledge your notice within 24 hours, remove infringing content within 48 hours, and notify the responsible party immediately afterward.

3. I found my copyrighted product image or content on Torisp. What should I do?
Submit a DMCA notice with the product URL(s), proof of ownership, and your contact information.

4. Can I report multiple infringements in one DMCA notice?
Yes. Please list each specific URL and briefly describe how each item infringes your rights.

5. Is there a fee to file an intellectual property claim with Torisp?
No. Processing legitimate DMCA or intellectual property claims is completely free of charge.